Troubleshooting – Procom EN250RYLB-O User Manual

Page 14

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TROUBLESHOOTING

ODS/pilot lights but flame is continuous
igniting and the main burner couldn’t be
lit.

1. Thermocouple connection loose

at control board

2. Pilot flame not touching thermcouple
which allows thermocouple to cool,
causing pilot flame to go out. This
problem could be caused by one or
both of the following
A) Low gas pressure
B) Dirty or partially clogged ODS/
pilot
3. Thermocouple damaged
4. Control valve damaged

1 . H a n d t i g h t e n t h e c o n n e c t o r s .
2. A) Contact local propane/LP gas

company.

B) Clean ODS/pilot (see Cleaning

and Maintenance, page 12) or replace
ODS/pilot assembly

Burner does not light after ODS/pilot is
lit

1. Burner orifice clogged
2. Inlet gas pressure is too low
3. Burner orifice diameter is too small
4. Thermocouple leads disconnected
or improperly connected
5. Burners will not come in remote
position

1 . C l e a n b u r n e r ( s e e C l e a n i n g
and Maintenance
, page 12) or replace
burner orifice.
2. Contact local propane/LP gas
company
3. Replace burner orifice
4. Reconnect leads (see wiring diagram)
5. Replace battery in transmitter and
receiver

3. Replace thermocouple
4. Replace control valve

REMEDY

WARNING:Make sure that power is
turn off before proceeding....

WARNING: Turn off and let cool
before servicing. Only a qualified ser-
vice person should service and repair

fireplace.

CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

When pressing the button of ignitor but-
ton is pressed, there is spark at ODS/
pilot but no ignition

OBSERVED PROBLEM

POSSIBLE CAUSE

1. Gas supply turned off or equipment
shut off valve closed
2. Air in gas lines when installed.

3. Depleted gas supply

4. ODS/pilot is clogged

5. Gas regulator setting is not correct
6. Pilot electrude position is not correct
7. Wire is not correct or loosen
8 Gas valve is damage

1 . T u r n o n g a s s u p p l y o r o p e n

equipment shutoff valve

2.

3. Contact local propane/LP gas

company

4 Clean ODS/pilot (see Cleaning and
Maintenance,page 12 ) or replace
ODS/pilot assembly

5.

Replace gas control

6. Replace Pilot
7. Check the wine and make wine correct.
8. Replace gas valve

No spark when press in ignition button

1. No power to heater
2. No battery in transmitter or battery isn’t
correctly assembly

1. Check the electric power
2. Place or replace the battery.

Press ON/OFF button again
until air is removed .

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