Panasonic WV-NP1000 - Manual (Page 65)

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• Are the set IP addresses valid?
• Is the LAN cable (category 5) is firmly connected to the
network connector on the rear of the camera?
Troubleshooting
Before asking for repairs, check the symptoms with the following table
Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not
described below.
• Is the same IP address provided to other devices?
Are there contradictions between the address and the
network subnet to be accessed?
<When the camera and the PC are connected in the
same subnet>
Are the IP addresses of the camera and the PC set in
a common subnet? Or is "Use Proxy Server" for the
settings of the browser checked?
When accessing the camera in the same subnet, it is
recommended to enter the address of the camera in
the "Don’t Use Proxy For These Addresses" box.
<When the camera and the PC are connected in the
different subnet>
Is the IP address of the default gateway set for the
camera correct?
• Are you accessing the wrong IP address?
Check the connection as follows:
With the Windows command prompt, > ping "IP
address set for the camera"
When the WV-NP1000/WV-NP1004 replies, the cam-
era is functioning normally.
If not, turn off the power of the WV-NP1000/WV-
NP1004 once, and proceed as follows
(1) Change the IP address by using the "Panasonic IP
Setup" software.
(2) Initialize the camera by pressing the [INITIAL SET]
button on the camera. The IP address will return to
the default setting "192.168.0.10".
• Is the link LED right by the network connector lit?
When it is not lit, connection to a LAN may not be
established or a network may be not working correctly.
Check if the cables have any contact failure or if the
wiring is correct or not.
Reference
pages
Cause/solution
Operating
instructions
(book)
Symptom
Cannot access from the
browser.
Operating
instructions
(book)
36, 55
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