NETGEAR WPN311 - Manual (Page 47)

User Manual for the NETGEAR RangeMax™ Wireless PCI Adapter WPN311
T rou b le sh ootin g 5 -3
• If the access point (AP) is WPA-PSK protected, you will need to have the correct WPA-PSK
passphrase. Otherwise, the WPN311 will still be connected to the previous access point and
you will not be able to change to the WPA-PSK access point.
• If the access point is WEP protected (either 64 or 128 bit encryption), you will be prompted to
enter the WEP encryption security information.
The WPN311 is not getting an IP address
You probably upgraded your WPN311 software and did not reboot your system.
To get an IP address assigned, you can either restart your computer or choose another access point
to connect to. If there are no additional access points for you to choose from, restart your system
and connect to your desired access point again.
Note: It does not usually help to shut down the utility or disable/enable the card.
Wi-Fi Protected Access (WPA) Questions
Why is my WPN311 not connecting to my WPA router?
I thought I chose my WPA router in XP Zero Configuration’s Available networks and it is showing
other devices in the Preferred networks list, why is my WPN311 not connecting to my WPA
router?
Check your Preferred networks and remove the other non-WPA devices from the list. Only leave
your WPA router in the list and try connecting again.
Why is the icon in the System Tray flashing Green to Red alternately?
I thought I got my WPN311 WPA connection – a green icon in the SystemTray.
Although you have use XP zero configuration utility for your WPA settings, the open “Green-Red”
flashing icon indicates that you might have entered the incorrect WPA secret key. Assure that the
WPA settings are configured correctly on both the Radius Server and the Router. In addition, you
may also check the Radius’ port number on the Radius server and the router.
How do I know that my WPN311 WPA is working?
Try browsing an Internet site to see if your WPA router has an Internet connection. Or try pinging
the Radius server through the WPA router.