Messaging tips – NEC Xen Digital Voicemail User Manual

Page 12

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10

Messaging Tips

• If you are unsure of the spelling of the first 3 letters of the

person’s last name, use a “Wildcard Key”, typically 1 or 0,
in place of one or more letters. This “Wildcard” matches
any letter.

• While recording a message, dial # to erase your message and

begin again.

• Always try to leave a concise and structured message.

Include the purpose of your call, the information required,
or any information needed to get an answer - not just a
return phone call.

Leave fellow Xen Mail users a message from within your own
voice mailbox. When they listen to your message Xen Mail
will automatically prompt them to send you a reply. This
saves time and almost always guarantees a response.

• The Xen Mail sorts messages in a message stack. It plays all

urgent messages first, then all regular messages. It also
sorts your messages by sender. Use Special Delivery Options
when appropriate.

• To cancel a message that has not yet been received, begin to

send the person or group another message. The Xen Mail
system will tell you that your last message hasn’t been heard,
and offers you the option to cancel it.

• If you often send messages to the same group of people,

see “Changing your Setup Options” to create your own
message groups.

NEC Xen VoiceMail 18/7/2003 4:27 PM Page 10

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