NEC Xen Digital Voicemail - Manual (Page 7)

5
Enter a Security Code of 3 to 10 digits via your telephone dialpad.
Dial * to complete code entry.
Re-enter your security code, as prompted, for confirmation.
Dial * to complete code entry.
Opening Your Mailbox
Dial 1 to confirm your personalised settings and open your mailbox
for use, otherwise dial 2.
Note: Your personalised settings can be changed at any time through Setup Options.
Set Up Tips
• Keep your greetings current. Change them as often as necessary. If
your greetings are accurate, callers are more likely to leave a
message.
• Personalise your greeting. Record your own greeting, include your
first and last name and if appropriate, your department. Callers
hearing your voice feel more confident that you will receive their
message.
• You can have different greetings for outside callers and internal
callers. See “Changing your Setup Options” to record an alternate
outside greeting to use on special occasions, for example, when you
will be out of the office.
• Remember, Xen Mail tells you the day and time each message was
left. There’s no need to ask callers to include this information in
their message.
• Encourage effective messaging. Ask callers to leave relevant
information so that your return call will be productive. When
applicable, your greeting should include an alternate extension that
may be dialled by someone needing immediate assistance.
• Record a clear and audible greeting. Initially, it may be helpful to
write down your greeting. When recording, remember to speak in a
normal voice directly into the handset.
• Your security code protects your privacy. Pick a security code that is
easy for you to remember and hard for a stranger to guess. Shorter
security codes are easier to enter, longer codes offer more
protection. You can change or delete your security code from any
touchtone telephone. If you forget your security code, ask your
System Manager to delete your code and then immediately enter a
new one.
NEC Xen VoiceMail 18/7/2003 4:27 PM Page 5