Quick transfer to voicemail, Transferring a call directly to a voice mailbox, Live record – NEC Xen Digital Voicemail User Manual

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Quick Transfer to Voicemail

When transferring a call to a user who is away from their phone, busy or
declines a voice announcement, the Quick Transfer to Voicemail feature
simplifies and speeds message taking. You can easily redirect the call to the
Xen Mail user’s voice mailbox, where they will hear the personal greeting and
be prompted to leave a message.

With an outside call in progress:

Press Transfer.

Dial station number or press programmed DSS.

Determine called party is unavailable.

Dial 7 to transfer call to the called party’s mailbox.

Replace handset immediately.

With a recall in progress:

Press Line Key.

Press Feature and dial 86.

Replace handset immediately.

Note: Your Quick Transfer Access Codes may differ from the above based on

system programming.

Transferring a Call Directly to
a Voice Mailbox

To simplify message taking, outside callers can be transferred directly into a
Xen Mail user’s voice mailbox, where they will hear the personal greeting and
be prompted to leave a message.

With an outside call in progress:

Press Transfer.

Dial Xen Mail, wait for answer.

Dial the voice mailbox number of the user the call is to be transferred to.

Dial 2.

Replace handset immediately.

Live Record

Live record allows you to record a conversation with an outside caller and
direct it to your own or another user’s mailbox.

With an outside call in progress:

Press RECORD to begin recording the conversation.

NEC Xen VoiceMail 18/7/2003 4:27 PM Page 16

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