NETGEAR WPNT511 - Manual (Page 49)

5-1
v1.0, October 2005
Chapter 5
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR RangeMax™ 240
Wireless Notebook Adapter WPNT511. After each problem description, instructions are given to
help you diagnose and solve the problem. For information about connecting to wireless networks
and the Internet, see
“Connecting to Wireless Networks and the Internet” on page 3-9 .
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. Please refer to the link to
“Internet Networking and
TCP/IP Addressing:” on page B-1 .
Troubleshooting Tips
Frequently Asked Questions
Use the information below to solve common problems you may encounter. Also, please refer to the
knowledge base on the NETGEAR Web site at
www.netgear.com/support/main.asp .
Symptom Cause Solution
The PC Card LEDs
are not lit. The WPNT511 is not
inserted into the slot
properly or the
WPNT511 software is
not loaded. Remove and reinsert the WPNT511.
Check the Windows device manager to see if the PC Card is
recognized and enabled. Reload the WPNT511 software, if
necessary.
The LEDs blink
alternately and
cannot connect to
an access point. The WPNT511 is
attempting to connect
to an access point, but
cannot connect. The access point may not be powered on. Or, the access point
and the PC card are not configured with the same wireless
parameters. Check the SSID and WEP settings.
I can connect to an
access point, but I
cannot connect to
other computers on
the network or the
Internet. This could be a
physical layer problem
or a network
configuration problem. Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows networking
parameters are all configured correctly.
Restart the cable or DSL modem, router, access point, and
notebook PC.