NEC R 37 Xtra - Manual (Page 4)

4
LIMITED WARRANTY
NEC Multimedia Monitor Products
NEC Technologies, Inc.(hereafter NECTECH)warrants this product to be free from
defects in material and workmanship under the following terms.
HOW LONG IS THE WARRANTY
Parts and labor are warranted for (1) One Year and CRT’s for (1) One year from the
date of the first customer purchase.
WHO IS PROTECTED
This warranty may be enforced only by the first purchaser.
WHAT IS COVERED AND WHAT IS NOT COVERED
Except as specified below, this warranty covers all defects in material or workmanship
in this product. The following are not covered by the warranty:
1. Any product which is not distributed in the U.S.A. Canada, and Mexico by
NECTECH or which is not purchased in the U.S.A. Canada, and Mexico from an
authorized NECTECH dealer.
If you are uncertain as to whether a dealer is authorized, please contact NECTECH
at 800-836-0655. Any questions or problems you have with our XP37Xtra/
XM37Xtra, contact NECTECH at 800-836-0655.
2. Any product on which the serial number has been defaced, modified or removed.
3. Damage, deterioration or malfunction resulting from:
• Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied with
the product.
• Repair or attempted repair by anyone not authorized by NECTECH.
• Any shipment of the product (claims must be presented to the carrier).
• Removal or installation of the product.
• Any other cause which does not relate to a product defect.
• Burns or residual images upon the phosphor of the tubes.
4. Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any
accessories used in connection with the product.
WHAT WE WILL PAY FOR AND WHAT WE WILL NOT PAY FOR
We will pay labor and material expenses for covered items, but we will not pay for the
following:
1. Removal or installation charges.
2. Costs of initial technical adjustments(set-up), including adjustment of user controls.
These costs are the responsibility of the NECTECH dealer from whom the product
was purchased.
3. Payment of shipping charges.
HOW YOU CAN GET WARRANTY SERVICE
1. To obtain service on your product, consult the dealer from whom you purchased the
product, or ship it prepaid to any authorized NECTECH service center.
2. Whenever warranty service is required, the original dated invoice (or a copy) must be
presented as proof of warranty coverage, and should be included in any shipment of
the product. Please also include in any mailing, your name, address and a description
of the problem(s). Failure to comply with NECTECH Service Procedures may cause a
delay in repairing the unit.
3. For the name of the nearest NECTECH authorized service center, call NECTECH
at 800-836-0655.
LIMITATION OF IMPLIED WARRANTIES
All implied warranties, including warranties of merchantability and fitness for a
particular purpose, are limited in duration to the length of this warranty.
EXCLUSION OF DAMAGES
NECTECH’s liability for any defective product is limited to the repair or replacement
of the product at our option. NECTECH shall not be liable for:
1. Damage to other property caused by any defects in this product, damages based
upon inconvenience, loss of use of the product, loss of time, commercial loss; or
2. Any other damages whether incidental, consequential or otherwise. Some states do
not allow limitation on how long an implied warranty lasts and/or do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitations and exclusions may not apply to you.
HOW STATE LAW RELATES TO THE WARRANTY
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
FOR MORE INFORMATION, TELEPHONE 800-836-0655
NEC TECHNOLOGIES, INC.
1250 N. Arlington Heights Road, Suite 500
Itasca. Illinois 60143-1248
NOTE: All products returned to NECTECH for service MUST have prior approval.
To get approval, call NEC Technologies at 800-836-0655.