Raritan Computer MCIP18 - Manual (Page 54)

46 M ASTER C ONSOLE IP U SER G UIDE
Maintenance
Device Information
Figure 39 Device Information Screen
The Device Information screen summarizes MCIP information. The specific support information
in the data file can be used in the event of a system problem and sent to Raritan so that we can
better assist you.
Figure 40 Connected Users Screen
The Connected Users screen displays MCIP activity. From left to right the connected user(s), its
IP address (from which host the user comes from) and its activity status is displayed. “RC” means
that the Remote Console is open. If the Remote Console is opened in “exclusive mode” the term
Exclusive Mode is added. For more information about this option see the Section called Remote
Console Control Bar in Chapter 5. To display the user activity the last column contains either the
term “active” for an active user or “20 min idle” for a user who is inactive for a certain amount of
time.