Troubleshooting – Rangemaster U110120 - 01A User Manual

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6. Troubleshooting

IMPortant: If your freezer appears not to be operating properly, before contacting Consumer Services, please refer to the

checklist below.

My freezer does not appear to be working / there is no

power to my appliance

Check that the plug is fully inserted into the power

socket.

Check that there is power to your mains supply (e.g.

that there has not been a power cut or that the fuse

has not blown).

Check that the thermostat inside the appliance has

not been turned to the [0] position.

Check that your mains supply voltage, corresponds

to the voltage stated on the rating plate of your

appliance.

My freezer appears to be performing poorly

Check that the appliance is not overloaded and that

food has not been packed too tightly into it.

The thermostat setting is too low: you should turn

the thermostat up higher.

Make sure that the door is closing properly and that

the door has not been opened for a long period in

error.

Make sure that there is sufficient ventilation for your

appliance.

My freezer is noisy

The refrigerant gas that circulates the pipework of

the appliance may make a slight noise, even if the

compressor is not running.

If the noise worsens or the appliance gets louder

than normal check that it is levelled off correctly, that

nothing is touching the rear of the freezer and that

nothing placed inside the appliance is rattling.

Ice has formed on the inner back wall of my freezer

Check that food has not been pushed too far back

inside the appliance, so that it is in contact with the

inner back wall.

IMPortant: If your appliance appears not to be operating

correctly, then you should disconnect it from your mains

supply and then contact Consumer Services.

Do not atteMPt to rePaIr tHe aPPlIance

YoUrself.

Please note that if an engineer is asked to attend while

the product is under guarantee and finds that the

problem is not the result of an appliance fault, then you

may be liable for the cost of the call out charge.
the appliance must be accessible for the engineer

to perform any necessary repair. If your appliance is

installed in such a way that an engineer is concerned that

damage will be caused to the appliance or your kitchen,

then he will not complete a repair.
this includes situations where appliances have been tiled

in, sealed in with sealant or any installation other than

the one specified by has been completed.
Please refer to the conditions of guarantee that appear on

the warranty card that you receive with the appliance.

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