Raritan Computer MasterConsole Z User Manual

Page 29

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A

PPENDIX

D:

FAQ

S

23

Q

UESTION

:

A

NSWER

:

Can ZU42 CIMs work with MZCIMs?

No. MZCIMs use a different protocol, which
is not compatible with ZU42.

Can MZCIMs be used with ZU42 USTS?

No. MZCIMs use a different protocol, which
is not compatible with ZU42.

I don't want to use the Scroll Lock key as my
hot key. What are my options?

The hot key can be easily changed to the
Num Lock or Caps Lock, or other keys.
When in hot-key mode, touch the desired new
hot-key activator followed by the enter key.

Is there a way to find the Master MZCIM in a
chain?

Yes, the MZCIMs LED status can be used to
detect the MZCIMs states. If the LED is
blinking at a regulated, moderate speed (i.e.,
every half second), the MZCIM is acting as
Master of the chain. Please read the LED
Status section of the user manual for more
information.

My MZCIM chain disappeared when I turned
off a computer and it reappeared 20 seconds
later. What happened?

The Master MZCIM may have been turned
off. If this is the case then a new MZCIM
became the Master and the database had to be
rebuilt. This is normal operation.

I only see some of my MZCIMs. What is going
on?

This can happen for a variety of reasons.
Below are some common fixes for this issue.

1. Wait a couple of minutes. The Master

MZCIM may need some time to react
due to Resizing, Communication
Address conflicts, Multiple Masters,
etc...

2. Make sure that all the MZCIMs in the

chain have power.

3. Check all the cables.
4. Make sure the terminator is in place.
5. Are there any MZCIMs in the chain,

which do not have Communication
Addresses? MZCIMs without
Communication addresses will beep
once every minute. The LED will
flash on and off rapidly. If this is the
case, check the Chain Size. Resize if
necessary.

I can’t see all of the MZCIM names, but the
status seems correct. How can I fix this?

If you wait a few minutes, usually the chain
will fix itself.

It took a while for the MZCIM to be reported
as OFF. Why?

Due to the occurrence of Data Collision, a
MZCIM status must be checked 3 times to
determine whether or not it is off. The
detection can be quicker if the size of the
chain is roughly proportional to the number
of MZCIMs in the chain. Resize the chain to
optimize the performance.

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