29 troubleshooting – Onkyo CR-L5 User Manual

Page 29

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29

Troubleshooting

If you have any trouble using your CR-L5, check the following table for possible causes and remedies. If you still can’t resolve
the issue yourself, please contact your Onkyo dealer.

Trouble

Possible Cause

Remedy

Can’t turn on the CR-L5?

The power cord is not connected properly.

Connect the power cord properly to a suitable
wall outlet (page 16).

There’s no sound coming
from the speakers?

The speaker cables are not connected prop-
erly.

Check the speaker connections and make sure
that none of the wires are touching each other,
other connectors, or any metal parts
(page 13).

The wrong speaker set is selected.

Use the SPEAKERS A/B button to select
speaker set A, B, or A+B (page 19).

The volume is set at minimum.

Turn up the volume (page 19).

The CR-L5 is muted.

Unmute the CR-L5 (page 25).

A pair of headphones are connected.

Turn down the volume, then disconnect the
headphones (page 19).

The wrong input source is selected.

Check the input source setting (page 19).

A connecting cable may be damaged.

Check your connecting cables for signs of
damage and replace as necessary.

Sound is coming from only
one speaker?

The other speaker’s cable is not connected
properly.

Check the speaker connections and make sure
that none of the wires are touching each other,
other connectors, or any metal parts
(page 13).

The remote controller
doesn’t work?

There are no batteries in the remote
controller.

Install new batteries (page 7).

The batteries are flat.

Replace with new batteries (page 7).

The batteries are installed incorrectly.

Check the batteries and correct as necessary
(page 7).

You’re not pointing the remote controller at
the CR-L5’s remote sensor.

Point the remote controller at the CR-L5’s
remote sensor (page 7).

You’re too far away from the CR-L5.

Use the remote controller closer to the CR-L5
(page 7). The remote controller has a range of
approximately 5 meters (16 ft.).

A strong light source is interfering with the
CR-L5’s remote sensor.

Make sure that the CR-L5 is not subjected to
direct sunshine or inverter-type fluorescent
lights. Relocate if necessary.

If the CR-L5 is installed in a cabinet with
colored glass doors, the remote controller
may not work reliably when the doors are
closed.

Open the doors, or use a cabinet without col-
ored glass.

Can’t tune into AM sta-
tions?

The supplied AM loop antenna is not con-
nected properly.

Connect the AM loop antenna properly
(page 14).

AM reception is hindered
by a buzzing noise, espe-
cially at night or with weak
signals?

Interference caused by electrical equip-
ment, including fluorescent lights.

Relocate your AM antenna.

Install an outdoor AM antenna (page 15).

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