Oki 12i - Manual (Page 53)

OKIPAGE 12i User’s Guide 43
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4
Problem Solving
MESSAGE: MACRO OVERFLOW
Explanation: Data in the Macro Buffer has overflowed.
Action:
Press RECOVER to continue. Decrease Macro size or
install more memory.
Controller Errors
MESSAGE: ERROR nn aaaaaaaa
Explanation: Error occurred in controller.
nn = Exception Code. aaaaaaaa = Error Address.
Action: Turn printer off/on to recover. If error continues,
contact service.
MESSAGE: ERROR nn
Explanation: Indicates internal error. nn = type of error.
Action:
Call Service if turning the power off and on does not
clear error.
Interface Errors
MESSAGE: HOST I/F ERROR
Explanation: Error in optional serial I/F. Displayed when parity error,
framing error or overun error is detected.
Action: Press RECOVER to release error. Check protocol of
host and printer. Contact service.
Print Quality Problems
Before consulting a service representative regarding a print quality
problem, check the table below to see if there is a solution, or something
you might have overlooked.
Symptom: Blank sheets printed.
Problem: Image drum cartridge not properly installed.
Solution: Reinstall image drum cartridge.
Problem: Empty or missing toner cartridge.
Solution: Install new toner cartridge.
Symptom: Entire page prints faintly.
Problem: Empty toner cartridge. Pages get fainter when toner
is low.
Solution: Install new toner cartridge.
Problem: LED array is dirty.
Solution: Clean LED array. (See Section 3)
Symptom: Page has gray background.
Problem: Static electricity, generally from dry, cotton fiber
papers, causes toner to stick to background.
Solution: Change papers to an acceptable laser bond or use a
humidifier.