Oracle Audio Technologies 8.1 User Manual

Page 29

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Installing CCA Server Components

Configuring CCA Resources

Contact Center Anywhere Installation Guide Version 8.1

27

5

From the Default Resources dialog box, Shared tab, select all shared resources you need
according to your server and click Save. These resources can be added at a later time. Following
shared resources can be added by using this dialog box:

Call Center Server

Unified Messenger

CTI Bridge (for ATM configurations only)

Com Switch Manager

MCU Server

SNMP Agent

License Server

Redirect Server

6

From the Default Resources dialog box, Dedicated tab, add dedicated resources.

a

Use the drop-down list to select the company to which resources will be added. By default, a
company named ASP Services was already created automatically when creating database.

b

Select the check box for each dedicated resource that you need to add.

NOTE: If you do not want to add dedicated resources now, click Save and add them later.

c

Click Save.

If you did not add resources using the Default Resources dialog box as described in the previous
section, you can use Network Manager to add resources that you need according to your system.

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