Troubleshooting guide – Onkyo TX-DS787 User Manual

Page 71

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71

FM/AM TUNER

AM stations cannot be received.

• AM loop antenna is not connected.

➞ Connect the included AM loop antenna to the AM antenna

terminals.

Buzzing noise on AM stations (particularly
noticeable at night or with weak stations).

• Noise from electrical apparatus such as fluorescent lamp.

➞ Move the AM loop antenna to different position.
➞ Set up an outdoor AM antenna.

Noise is heard at high-pitched sounds on AM
stations.

• Noise from TV set.

➞ Place the AM loop antenna as far as possible from the TV.
➞ Move unit away from TV set.

Crackling noise on both AM and FM stations.

• Noise caused by fluorescent lamp being turned on and off.

➞ Move antenna as far as possible from the fluorescent lamp.

• Noise from automobile ignition.

➞ Install an FM outdoor antenna as far as possible from the

road.

➞ Change the position or direction of the outdoor antenna.

The indicators light for stereo reception, but
sound is distorted and stereo separation is bad.

• Station is too strong.

➞ Change to FM indoor antenna.

• Multiple reflection of the radio waves because of tall buildings

or mountains.
➞ Use antenna that has better directivity and select a point

where distortion is least.

Indicators for stereo reception flicker and hiss is
heard on FM stations.

• Station is too weak.

➞ Install an outdoor FM antenna.

• Stereo FM broadcasts cover only about half the distance of an

ordinary broadcast.
➞ Change the position or direction of the outdoor antenna.

No preset station is recalled.

• Power cord has been unplugged or the POWER switch has

been turned off for a long time.
➞ The memory contents are lost. Store all stations again.

VIDEO and AUDIO

Desired picture does not appear.

• Improper connection.

➞ Check the connection again. Insert the plugs and

connectors completely.

• Video Setup sub-menu of Input Setup menu settings are

incorrect.
➞ Check Settings.

No OSD Menu display.

• Improper connection.

➞ Check connections.

• OSD Menu is displayed when monitor is connected to VIDEO

or S VIDEO of MONITOR OUT.
➞ Confirm connections.

• Monitor is connected to MONITOR OUT VIDEO when the

OSD output is set to “S Video” or monitor is connected to
MONITOR OUT S VIDEO when the OSD output is set to
“Video.”
➞ Check the OSD Config sub-menu of OSD Setup (page 29).

Picture and sound do not match.

• Improper connection.

➞ Check connections.

• Video Setup sub-menu of Input Setup menu settings are

incorrect.
➞ Check settings.

No sound, or sound of the selected source is not
heard.

• Digital Setup sub-menu of Input Setup menu settings are

incorrect.
➞ Check settings.

No picture appears on the TV screen (or monitor).

• TV (or monitor) is not set to receive the output signals from the

receiver.
➞ Set the TV (or monitor) to the receiver input.

• Video cable is not connected securely.

➞ Check connections.

• S VIDEO IN signal is output at VIDEO OUT and S VIDEO

OUT, but VIDEO IN signal is only output at VIDEO OUT.
Also, COMPONENT VIDEO IN signal is only output at
COMPONENT VIDEO OUT.
➞ Check the input and output signals.

Troubleshooting guide

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