Omega Vehicle Security DAQ-16 - Manual (Page 2)

WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC., warrants this unit to be free of defects in materials and workmanship for a period of 13
months
from the date of purchase. OMEGA warranty adds an additional one (1) month grace period to the normal one (1)
year product warranty to cover shipping and handling time. This ensures that OMEGA’s customers receive maximum
coverage on each product. If the unit should malfunction, it must be returned to the factory for evaluation. OMEGA’s
Customer Service Department will issue an Authorized Return (AR) number immediately upon phone or written request.
Upon examination by OMEGA, if the unit is found to be defective it will be repaired or replaced at no charge. OMEGA’s
warranty does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling,
improper interfacing, operation outside design limits, improper repair or unauthorized modification. This WARRANTY is
VOID if the unit shows evidence of having been tampered with or shows evidence of being damaged as a result of excessive
corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating
conditions outside of OMEGA’s control. Components which wear are not warranted, including but not limited to contact
points, fuses and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes
responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products
in accordance with information provided from OMEGA, either verbal or written. OMEGA warrants only that the parts
manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND
ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set
forth herein are exclusive and the total liability of OMEGA with respect to this order, whether based on contract,
warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component
upon which liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component”
under 10 CFR 21 (NRC), used in or with any nuclear installation or activity, medical application or used on humans.
Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans or
misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/DISCLAIMER language, and
additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever
arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING
ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM
OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). THE ASSIGNED
NUMBER SHOULD THEN BE MARKED ON THE OUTSIDE OF THE RETURN PACKAGE AND ON ANY
CORRESPONDENCE. THE PURCHASER IS RESPONSIBLE FOR SHIPPING CHARGES, FREIGHT, INSURANCE AND
PROPER PACKAGING TO PREVENT BREAKAGE IN TRANSIT.
FOR WARRANTY RETURNS, please have the following information available BEFORE contacting OMEGA:
(1) P.O. Number under which the product was purchased,
(2) Model and serial number of the product under warranty, and
(3) Repair instructions and/or specific problems relative to the product.
FOR NON-WARRANTY REPAIRS, consult OMEGA for current repair charges. Have the following information available
BEFORE contacting OMEGA:
(1) P.O. Number to cover the cost of the repair,
(2) Model and serial number of the product, and
(3) Repair instructions relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our
customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC. © Copyright 1999 OMEGA ENGINEERING, INC. All
rights reserved. This document may not be copied, photocopied, reproduced, translated or reduced to any electronic
medium or machine readable form, in whole or in part, without prior written consent of OMEGA ENGINEERING, INC.
DAQ-16 Users Manual 2