Troubleshooting – Onkyo DV-SP506 User Manual

Page 62

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62

Troubleshooting

Symptom

Possible cause

Remedy

Can’t turn on the
DV-SP506?

The power cord is not connected.

Connect the power cord to a suitable wall outlet
(page 29).

External interference is affecting the
DV-SP506’s digital circuitry.

Turn off the DV-SP506, wait five seconds, then try
turning it on again. If that fails, disconnect the
power cord from the wall outlet, wait ten seconds,
reconnect it, then try turning it on again.

The DV-SP506 turns itself
off when it’s not being
used?

The Auto power off function will turn the
DV-SP506 off automatically after 20 minutes
of inactivity.

The Auto power off function can be turned on or off
as required (page 58).

No picture?

The wrong input source is selected on your TV.

On your TV, select the input to which the
DV-SP506 is connected.

The video cable is not connected properly.

Check the video cable and correct as necessary.

The PAL Output Setting is set wrong for your
TV.

Change the PAL Output Setting to suit your TV
(page 50).

The SCART Output Setting is set wrong for
your TV.

Make sure your TV supports the selected video
output format (page 51).

No HDMI Video Output?

The HDMI Output Setting is set to Off.

Try pressing the [HDMI] button on the front panel
repeatedly to switch the HDMI OUT on, and then
pressing the [RESOLUTION] button repeatedly to
get picture (page 46).

Your TV doesn’t support HDMI Resolution
settings of 480i (480i/576i), 720p, 1080i, and
1080p.

The connected component doesn’t support
HDCP.

If the DV-SP506 is connected to your AV receiver,
try connecting it directly to your TV. It will not
work if you connect to a component that doesn’t
support HDCP (page 19).

No Component Video Output?

Your TV does not support progressive scan-
ning.
While the HDMI OUT is on, the component
video output outputs progressive video.

Try pressing the [RESOLUTION] button repeat-
edly to switch to Interlaced (page 46).

HD JPEG mode is on.

HD JPEG mode can only be used with the HDMI
OUT.

No S-Video or Composite Video Output?

The Progressive setting is set to Progressive.

When set to Progressive, only the component video
output outputs video.

The Progressive setting is not set to interlaced.

Press and hold down the Previous [

] button,

and then press the [ON/STANDBY] button to
change the component video output to interlaced
(page 49). Make sure the PROGRESSIVE indica-
tor is not on.

HD JPEG mode is on.

HD JPEG mode can only be used with the HDMI
OUT.

No sound?

The wrong input source is selected on your
hi-fi amp or AV receiver.

On your hi-fi amp or AV receiver, select the input to
which the DV-SP506 is connected.

The audio cable is not connected properly.

Check the audio cable and correct as necessary.

Your hi-fi amp or AV receiver is turned off.

Turn on your hi-fi amp or AV receiver.

Not all of the analog and digital audio outputs
work with all disc types and formats.

See pages 25 and 27 for details on how the
DV-SP506 outputs audio from each output.

Your AV receiver or TV may not support DSD.

Set the HDMI Audio Out setting to Auto, 6ch
PCM, or 2ch PCM (page 51).

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