Thermador MES301HS - Manual (Page 57)

57
Problem Tip / Solution Possible cause
The 9 indicator appears, but the water
tank is not empty yet, or the water tank is
empty, but the 9 indicator does not
appear
Water tank is dirty. The moving water level
detectors are stuck
Shake and clean the water tank. If the
components are still stuck, obtain a new
water tank through customer service
Water tank empties without any
apparent reason. Evaporator dish is
fl i
Water tank was not closed properly Close the tank lid until it clearly snaps into
place
overflowing
Tank lid seal is dirty Clean the seal
Tank lid seal is defective Obtain a new water tank through
customer service
Evaporator dish has been boiled dry
even though the water tank is full
Water tank was not inserted correctly Slide in the water tank until it locks into
place
Supply line is clogged Descale appliance. Verify that the water
hardness level is set correctly
A "plop" noise can be heard when
cooking
Temperature change affecting frozen
food and caused by water vapor
This is normal
An excessive amount of steam is
produced when steaming
Appliance is being calibrated
automatically
This is normal
An excessive amount of steam is
repeatedly produced when steaming
Appliance cannot be calibrated
automatically when cooking for short
periods of time
Reset the appliance to the factory setting
(see Basic Settings). Next, start the Steam
mode for 20 minutes at 210 °F (100 °C)
Steam escapes from the vent openings
when cooking
This is normal
Appliance no longer produces steam
correctly
The appliance needs to be descaled Start Decalcify mode
The error message "E..." appears in the
display
Technical defect Turn the settings dial to clear the
error message and reset the clock,
if necessary.
If the error message reappears, contact
customer service
The error message "E011" appears in
the display
A touchpad was pressed for too long or is
stuck
Turn the settings dial to clear the error
message.
Press all touchpads individually to check if
they are clean