Appendix b: customer support, Appendix c: raid basics – Thecus Technology 1U4500R User Manual

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Appendix B: Customer Support

If your 1U4500 is not working properly, we encourage you to check out

Chapter

7: Troubleshooting

, located in this manual. You can also try to ensure that you

are using the latest firmware version for your 1U4500. Thecus is committed to
providing free firmware upgrades to our customers. Our newest firmware is

available on our Download Center:

http://www.thecus.com/download.php


If you are still experiencing problems with your 1U4500, or require a Return

Merchandise Authorization (RMA), feel free to contact technical support via our
Technical Support Website:

http://www.thecus.com/support_tech.php


Customers in the US should send all technical support enquiries to this email
address:

[email protected]


For Sales Information you can e-mail us at:

[email protected]



Thank you for choosing

Thecus!

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