Tektronix Phaser 350 User Manual

Page 186

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6

Troubleshooting

6-4

Phaser 350 Color Printer

Incorrect Media
Size

An incorrect paper size is loaded in the tray or paper
narrower than A4-size is in the manual feed slot. Use
Letter- or A4-size media.

Ink Low/Out of Ink

The

Ink Low

message appears when ink level drops to

one-half stick. Open the top cover and add the
appropriate color of ColorStix solid ink stick.

Initializing

No user action required. Wait for a period of time.

Jam:Open Front
Cover

Open the front cover and remove the paper jam from
the manual feed slot or behind the front cover. You may
need to push on both sides of the maintenance tray to
relatch it or clean the upper or lower paper feed rollers.

Jam:Retry Manual
Feed

Remove the media from the manual feed slot and
re-insert it.

Jam:Open Exit
Cover

Open the exit cover and remove the paper jam. You
may need to clean the paper exit path.

Jam:Remove Upper
Tray

There is a paper jam at the standard media tray.
Remove the tray and the jammed paper. You may need
to run the

Clean:Paper Jams

routine.

Jam:Remove Lower
Tray

There is a paper jam at the lower paper tray. Remove
the tray and the jammed paper.

Job Cancelled

No user action required. Displayed after you press the

Cancel

button.

Lower Media Tray
Empty

Add paper to the lower media tray.

Maintenance Tray
Locked

The printer has locked the maintenance tray because
hot ink is present. Wait for a few minutes before trying
to remove the maintenance tray.

Maintenance Tray
Low

The

Maintenance Tray Low

message appears when

the tray is nearly empty. Open the front cover, remove
the maintenance tray, and replace it with a new one.

Maintenance Tray
Missing

Insert a maintenance tray into the printer.

Manual Feed Paper

The printer requires a sheet of paper for cleaning but
the media tray contains transparency. Feed a sheet of
paper into the manual feed slot.

Front panel messages (cont'd.)

Message

Action

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