Telular SX4e TDMA - Manual (Page 22)

SX4e TDMA 800 • SX4e Tri-Mode 22 Technical Manual
IMPORTANT NOTICES - CONTINUED
WARRANTY
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
TELULAR CORPORATION ('Telular") warrants to a distributor Buyer, or to a customer only if the customer is a Buyer direct-
ly from Telular, that the Products (including accessories) shall comply with the applicable Specifications and shall be free
from defects in material and workmanship under normal use and service for a period of fifteen (15) months from date of ship-
ment from Telular. Telular, at its option, shall at no charge either repair, replace or refund the purchase price of the Product
during the warranty period, provided it is returned by Buyer in accordance with the terms of this warranty to the Telular des-
ignated repair center. Repair or replacement, at Telular's option, may include the replacement of parts, boards or Products
with functionally equivalent reconditioned items. Repaired and replacement items are warranted for the balance of the orig-
inal warranty period. All replaced items shall become the property of Telular. SUCH ACTION ON THE PART OF TELULAR
SHALL BE THE FULL EXTENT OF TELULAR'S LIABILITY HEREUNDER, AND BUYERS EXCLUSIVE REMEDY. Buyer
shall be responsible for all costs and expenses incurred by Buyer including without limitation any handling, labor or trans-
portation charges. OTHER THAN AFORESAID, THIS EXPRESS WARRANTY IS EXTENDED BY TELULAR TO BUYER
ONLY AND NOT TO BUYER'S CUSTOMERS OR USERS OF BUYER'S PRODUCTS.
II. HOW TO OBTAIN WARRANTY SERVICE
Product covered under this warranty shall only be accepted from and returned to Buyer's designated repair center. Buyer's
dealers, distributors, agents, and end users cannot submit items to Telular under this warranty. To receive warranty service
an RMA number must first be obtained from Telular Technical Support. The defective or non-compliant Product should be
sent by Buyer freight pre-paid to: Telular Corporation, 647 North Lakeview Parkway, Vernon Hills, IL 60061, USA or other
designated location. The product must be packaged in the original carton and packing material or an equivalent package
and must have the assigned RMA number clearly marked on the carton. Returned Product received without an RMA num-
ber will be returned to the sender.
III. WARRANTY CONDITIONS:
This is the complete warranty for the Products manufactured by Telular and sold to Buyer. Telular assumes no obligation or
liability for additions or modifications to this warranty unless made in writing and signed by an officer of Telular. Unless made
in separate written agreement between Telular and Buyer, Telular does not warrant the installation, field maintenance or serv-
ice of the Products or parts.TELULAR CANNOT BE RESPONSIBLE IN ANY WAY FOR ANY ANCILLARY EQUIPMENT
NOT FURNISHED BY TELULAR WHICH IS ATTACHED TO OR USED IN CONNECTION WITH THE PRODUCTS OR
FOR OPERATION OF THE PRODUCTS WITH ANY ANCILLARY EQUIPMENT AND ALL SUCH EQUIPMENT IS
EXPRESSLY EXCLUDED FROM THIS WARRANTY. FURTHERMORE, TELULAR CANNOT BE RESPONSIBLE FOR
ANY DAMAGE TO THE PRODUCTS RESULTING FROM THE USE OF ANCILLARY EQUIPMENT NOT FURNISHED BY
TELULAR FOR USE WITH THE PRODUCTS.
WHEN THE PRODUCT IS USED IN CONJUNCTION WITH ANCILLARY OR PERIPHERAL EQUIPMENT NOT MANU-
FACTURED BY TELULAR, TELULAR DOES NOT WARRANT THE OPERATION OF THE PRODUCT/PERIPHERAL
COMBINATION, AND TELULAR SHALL HONOR NO WARRANTY CLAIM WHERE THE PRODUCT IS USED IN SUCH
A COMBINATION AND IT IS DETERMINED BY TELULAR THAT THERE IS NO FAULT WITH THE PRODUCT. TELU-
LAR DISCLAIMS LIABILITY FOR RANGE, COVERAGE, AVAILABILITY, OR OPERATION OF THE CELLULAR SYS-
TEM WHICH IS PROVIDED BY THE CARRIER.
IV. WHAT THIS WARRANTY DOES NOT COVER:
(a) Subsequent upgrades and enhancements to the Product. (b) Defects, non-compliance or damage resulting from use of
the Product in other than its normal and customary manner or environment. (c) Defects, noncompliance or damage from mis-
use, lightening, accident or neglect. (d) Defects, noncompliance or damage from improper testing, operation, maintenance,
installation, adjustment, or any alteration or modification of any kind. (e) Product disassembled or repaired in such a man-
ner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim. (f) Product
which has had the serial number removed or made illegible. (g) Defects, non-compliance or damage due to spills of food or
liquid. (h) All plastic surfaces and all other externally exposed parts that are scratched or damaged due to customer normal
use. (i) Costs and expenses, including without limitation handling, labor and transportation, incurred in returning Product for
warranty service to Telular's Repair Center. (j) Repair, programming or servicing by someone other than Telular.