Calls, Placing a call on hold, Resuming a call on hold – TANDBERG 550 User Manual

Page 20: Transferring a call to another extension, Callmanager advanced use, Placing a call on hold press the hold softbutton

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20

TANDBERG 1000/550 for Cisco

CallManager

Advanced Use

Calls

The calls menu shows the state of the current calls. If you are in multiple calls, use the up/down navigation keys
on the remote to ‘select’ a call. The three softbuttons on the screen will change according to the state the
selected call is in.

T

HE

C

ALLS

M

ENU

WILL

AUTIMATICALLY

POP

UP

ON

THE

SCREEN

WHENEVER

YOU

GRAB

THE

REMOTE

CONTROL

AND

MOVE

IT

.

Placing a Call on Hold

Press the Hold softbutton.

E

NGAGING

THE

H

OLD

FEATURE

GENERATES

MUSIC

. F

OR

THIS

REASON

,

AVOID

PUTTING

A

CONFERENCE

CALL

ON

HOLD

.

Resuming a Call on Hold

Press the Resume softbutton.

Transferring a Call to Another Extension

Follow these steps to transfer a call to another extension:

1. During a call, press the Trnsfer softbutton. This puts the call on hold.

2. Dial the number to which you want to transfer the call.

3. When it rings on the other end, press Trnsfer again. Or, when the party answers announce the call and
then press Trnsfer.

4. Now the call is transferred and the call is ended. If the party refuses the call, press the Resume
softbutton to return to the original call.

TIP

NOTE

I

NSTEAD

OF

USING

THE

NUMBER

KEYS

TO

ACCESS

THE

LINES

OR

SPEED

DIALS

YOU

CAN

HIGHLIGHT

THE

DESIRED

FIELD

USING

THE

NAVIGATION

KEYS

ON

THE

REMOTE

CONTROL

AND

THEN

PRESS

O

K

.

TIP

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