TurboChef Technologies TurboChef High h Conveyor 2020 - Manual (Page 29)

21
N
O
rTH
A
M
er
ICA
L
IMIT
eD
W
A
rr
ANT
y
Modifications and Repair: Equipment that has been modified or altered by persons other than
TurboChef or its service agents, or Equipment that has had non-approved devices or connection items
attached thereto, is excluded from coverage under this warranty. Repair of the Equipment by anyone
other than TurboChef or its authorized service agents will void all warranties on the Equipment.
Accessories: Accessories and parts (collectively “Accessories”) that are consumed in the normal course
of Equipment operation or maintenance are excluded from this warranty. Failure of or damage to
Equipment or components from the use of non-approved cleaning chemicals, devices or processes is
also excluded from this warranty. Accessories may include, but are not limited to, ceramic cooking
platters, paddles and approved cleaning chemicals and devices.
Outstanding Invoices: If the full invoiced amount for Equipment purchased has not been paid within
forty-five (45) days from the invoice date, then TurboChef will have no obligation to honor this or any
other warranty on the Equipment until payment is received in full, including any accrued interest or
other charges, has been satisfied, at which time warranty coverage will be reinstated, but the Warranty
Period will not be extended.
Warranty Service, Exclusive Remedy
TurboChef will be solely responsible for determining whether or not the Equipment or any component
thereof is defective. Defective components covered by this warranty will be repaired or replaced at
TurboChef’s option without charge to you and such repaired or replacement components will be
covered by this warranty for the balance of the Warranty Period. Parts used in the repair of defective
components and replacement components may be new, recovered or rebuilt. At its sole option,
TurboChef may decide to replace defective Equipment covered by this warranty with new, recovered or
rebuilt Equipment of equal or greater capability, and such Equipment will be covered by this Limited
Warranty for the balance of the Warranty Period. Defective Equipment and components will become
the property of TurboChef. This paragraph states TurboChef’s sole and exclusive obligation and
liability and your sole and exclusive remedy under this warranty. TurboChef shall not be responsible for
a failure to provide warranty services due to causes beyond TurboChef ’s or its service agents’ control.
Warranty Claims
Claims under this warranty must be reported to TurboChef during our normal working hours at the
following number: 800.90TURBO, or such other reporting service as TurboChef may designate.
Upon receipt of the claim and related information and preliminary verification that the claim is valid,
TurboChef will promptly notify an authorized service agent to contact you and arrange for an on-site
repair visit during the service agent’s normal working hours. Any costs incurred by TurboChef or its
service agent associated with a service agent being refused or unable to gain access to the Equipment on
your premises, or a claim not covered by this warranty, will be charged to you.
Charges for Non-Warranty Service or Rejection of Service Visit
In the event that repairs, replacement or service are provided by TurboChef’s service agents for work
not covered by this limited warranty, customer agrees to pay the service agent directly according to
the service agent’s normal scale of charges. In the event TurboChef is invoiced by the service agent for
services not covered under this limited warranty, TurboChef will invoice customer and customer will