Call transfer – Toshiba CTX IPT/DKT User Manual

Page 38

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The Basics

Call Transfer

20

Strata CIX and CTX IPT/DKT Telephone 08/07

Call Transfer

1. While on a call, press

Cnf/Trn

. Your Line LED flashes green and you hear internal

dial tone.

2. Dial the extension where the call will be transferred. You can remain on the line

and announce the call or immediately “blind transfer” the call.

Note

If the privacy option has been disabled, then if you use a

Line

button when you

transfer the call, the LED will flash red until the receiving party answers. While
the LED is flashing, you can press

Line

button to return to the call. If the

receiving party answers the call, the LED turns solid red and you cannot
reconnect to the original caller.

During call transfer, you can connect all three parties by pressing your flashing
extension button or

Cnf/Trn

.

If you get voice mail, you can leave a message or hang up and let the
transferred caller leave a message.

If you hear a long single tone, then announce the call over the called telephone’s
speaker.

3. Transfer with Camp On: If the station to which you want to transfer the call is busy,

you may hang up and the transferred trunk or station will be camped on to the busy
destination.

To transfer a call directly to Voice Mail (VM)

1. While on a call, press

Cnf/Trn

.

2. Enter

#407

.

3. Enter the VM mailbox number (usually the same as the extension number) +

#

.

4. Hang up and the caller is connected to the VM mailbox. This feature does a blind

transfer to VM.

To transfer a call directly to VM with a DSS button

1. While on a call, press

Cnf/Trn

.

2. Press the DSS button.

3. Hang up and the caller is connected to the VM mailbox.

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