Hold, Exclusive hold, Automatic hold – Toshiba CTX IPT/DKT User Manual

Page 44: Consultation hold, Exclusive hold automatic hold consultation hold

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The Basics

Hold

26

Strata CIX and CTX IPT/DKT Telephone 08/07

Hold

1. To place a call on hold, press

Hold

. Your LCD shows the line on hold. The held

Line’s LED flashes green while appearances of the line at other stations flash red.

To return to the held call, press the held

Line

button.

If you do not return to the held call within a specified time, it rings back to your
telephone. The call remains camped-on to your station indefinitely.

If the held party hangs up, the call is released.

2. Repeat Step 1 to place additional lines on hold.

Note

See the Call Pickup section to pick up a call on hold from another extension.

Exclusive Hold

This feature enables you to place a call on hold so that only you can retrieve it.

While on a call, press

Hold

twice. That line’s LED flashes green while

appearances of the line at other stations are steady red (in use).

Automatic Hold

This feature enables you to place a call on hold by pressing another

Line

button – no

need to press

Hold

. Make sure this feature is programmed on your system; if not,

existing calls will drop.

While on a call, press another extension button to receive/originate a new call. The
accessed line’s LED flashes (in-use). The first call is put on hold and your
extension’s LED flashes. You can also switch between calls without having to
press

Hold

.

Consultation Hold

1. While on a call, press

Cnf/Trn

. The call goes on hold.

2. Dial another line.

3. Transfer the call or return to the held call by pressing its

Line

button.

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