Troubleshooting, Appendix – VTech DECT DS6121-2 User Manual

Page 59

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Appendix

Troubleshooting

Problem

Suggestion

I cannot dial out.

First, try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two

to synchronize with the telephone before producing a dial tone. Wait an extra second before

dialing.
If the other telephones in your home are having the same problem, the problem is in the wiring

or local service. Contact your local telephone company (charges may apply).
Eliminate any background noise. Noise from a television, radio, or other appliances may cause

the telephone not to dial out properly. If you cannot eliminate the background noise, first try

muting the cordless handset before dialing, or dialing from another room in your home with

less background noise.


My handset beeps

and is not performing

normally.

Make sure the power cord is securely plugged into the telephone base. Plug the telephone

base into a different working electrical outlet not controlled by a wall switch.
Move the handset closer to the telephone base. It may be out of range.
Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds

and plug it back in again. Allow up to one minute for the cordless handset and the telephone

base to synchronize.
Other electronic products can cause interference to your cordless telephone. Try installing

your telephone as far away from these electronic devices as possible: wireless routers, radios,

radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal

computers, kitchen appliances and other cordless telephones.


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