Telephone & technical support – Vizio VM190XVT User Manual

Page 41

Advertising
background image

VIZIO VM190XVT/VM230XVT User Manual

General TV Problems

Solution

input (AV-1, AV-2, Component, HDMI and TV).

Tips for High-Definition Users.

!

Your HDTV is an ideal platform for viewing High Definition Content.

!

Best image quality will be achieved by HDMI. The next best is Component,
followed by Composite.

!

Due to variances in broadcast practices, it is possible some image distortions
can occur.

Tips for Letterbox Content

Users.

!

Some Letterboxed (or “Widescreen”) versions of DVD movies are formatted for
standard 4:3 Televisions. Your HDTV has the ability to expand this content so
the entire screen is filled at the expense of image accuracy.

Media Viewer

Problems

Solution

USB device is not recognized.

!

Make sure the device is correctly inserted.

!

Make sure the device is FAT or FAT32

!

Make sure it contains the supported files.

!

Make sure files are .jpg or .jpeg only.

Image is interrupted or

distorted.

!

Make sure the device is correctly inserted.

!

Make sure that the file complies with the supported format, bit rate and/or
profile. Also check the file for damage.

!

Some files that comply with the supported format may not play back or display
properly.

Slideshow doesn’t start.

!

Make sure the viewer isn’t in pause, rotation, or zoom mode.

Telephone & Technical Support

Products are often returned due to a technical problem rather than a defective product that may result in
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem
over the phone. For more information on warranty service or repair, after the warranty period, please
contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO’s commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.

Email

: [email protected]

(877) 698-4946 Fax: (949) 585-9563

Hours of operation: Monday - Friday: 6 am to 9 pm

Saturday – Sunday: 8 am to 4 pm

Please have your VIZIO model number, serial number, and date of purchase available before you call.

VIZIO

Address:

39 Tesla

Irvine, CA 92618, USA

Telephone: (888) 849-4623 (949) 428-2525 Fax: (949) 585-9514

Web:

www.VIZIO.com

Version 9/16/2009

41

www.VIZIO.com

Advertising