Troubleshooting, Appendix – VTech i6790 User Manual

Page 49

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46

Appendix

Troubleshooting

Problem

Suggestion

Caller ID entries

do not match the

numbers I need to

dial.

Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in

some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1

plus the area code plus the seven digits. You can change the number of digits that you dial or

store from the call log. While reviewing the call log, press

# repeatedly to display these dialing

options for local and long distance numbers before dialing or saving the telephone number.

CONNECTING... is

shown in the handset

display window. Why

don’t I get a dial tone

when I try to use this

telephone?

De-register all handsets and then register the handsets again (only one handset can be

registered at a time).

To de-register all handsets:

Press and hold

FIND HANDSET on the main telephone base for four seconds.

When the

IN USE light starts to flash, release the FIND HANDSET button.

Press and release

FIND HANDSET again. The IN USE light will turn off and in a few seconds,

all handsets will be de-registered.
All handsets will show

NOT REGISTERED.

To register a handset (register one handset at a time):

Place the handset in the telephone base or a charger that is connected to a power outlet. If

PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds,

lift up the handset and place it in the telephone base or charger again.
On the telephone base, press and hold

FIND HANDSET for four seconds. Release

FIND HANDSET once the IN USE light comes on.

After a while, the handset will emit a series of tones. The newly registered handset will be

assigned the lowest handset number not previously assigned to another system handset when

successfully registered. Repeat steps 1 and 2 if the handset is not successfully registered to

the telephone base within two minutes.

Repeat the registration procedure for each system handset.

1.
2.
3.

4.

1.

2.

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