VTech CS5123 - Manual (Page 52)

www.vtechphones.com 48
Problem Suggestion
The battery does not
charge n the handset
or the handset battery
does not accept
charge. Make sure the handset s placed n the telephone base correctly. The handset CHARGE lght
should be on.
Remove the battery from the handset and then re-nstall t n the handset. Put the handset
back to the telephone base and charge for 16 hours.
If the handset s n the telephone base but the handset
CHARGE lght s not on, see The
CHARGE light is off n ths secton.
It may be necessary to purchase a new battery. Please see the Battery secton of ths user’s
manual (page 45).
The telephone mght be malfunctonng. Please see the
Warranty secton of ths user’s manual
(page 58) for further nstructon.
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The CHARGE lght s
off.
Clean the chargng contacts on the handset(s) and telephone base each month usng a pencl
eraser or a dry non-abrasve fabrc.
Make sure the power adapter and telephone lne cords are plugged n correctly and
securely.
Unplug the power adapter. Wat for 15 seconds before pluggng t back n. Allow up to one
mnute for the handset and telephone base to reset.
The telephone mght be malfunctonng. Please see the
Warranty secton of ths user’s manual
(page 58) for further nstructon.
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Troubleshooting