VTech CS5123 - Manual (Page 56)

www.vtechphones.com 52
Troubleshooting
Problem Suggestion
There s nose
or nterference
durng a telephone
conversaton.
My calls cut n and out
when I am usng the
cordless handset.
The handset may be out of range. Move t closer to the telephone base.
Applances or other cordless telephones plugged nto the same crcut as the telephone base
can cause nterference. Try movng the applance or telephone base to another outlet.
Other electronc products can cause nterference to your cordless telephone. Try nstallng your
telephone as far away as possble from the followng electronc devces: wreless routers, rados,
rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors,
televsons, VCRs, personal computers, ktchen applances, and other cordless telephones.
If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or
modem/surge protector) nto a dfferent locaton. If ths doesn’t solve the problem, re-locate
your telephone or modem farther apart from each other, or use a dfferent surge protector.
The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another locaton, preferably a hgher locaton for better recepton.
Dsconnect the telephone base from the telephone jack and plug n a corded telephone. If
calls are stll not clear, the problem s probably n the wrng or local servce. Contact the local
telephone company (charges may apply).
If the other telephones n your home are havng the same problem, the problem s n the wrng
or local servce. Contact the local telephone company (charges may apply).
If you subscrbe to hgh-speed Internet servce (Dgtal Subscrber Lne - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
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