VTech CS5123 - Manual (Page 58)

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Problem Suggestion
The system does
not receve caller ID,
or the system does
not dsplay caller ID
durng call watng. Make sure you subscrbe to caller ID wth call watng features provded by the local telephone
company.
The caller may not be callng from an area whch supports caller ID.
Both you and the caller’s telephone companes must use equpment whch are compatble
wth caller ID servce.
If you subscrbe to hgh-speed Internet servce (Dgtal Subscrber Lne - DSL) through your
telephone lines, you must install a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about DSL filters.
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Caller ID entres do not
match the numbers I
need to dal. Although the call log entres you receve have 10 dgts, (the area code plus the seven-dgt
number,) n some areas, you may need to dal only seven dgts, or a 1 plus the seven dgts,
or a 1 plus the area code plus the seven dgts. You can change the number of dgts that you
dal or store from the call log.
Whle revewng the call log, press
# repeatedly to dsplay these dalng optons for local and
long dstance numbers before dalng or savng the telephone number.
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The answerng system
does not answer after
the number of rngs to
whch I programmed t. Make sure the answerng system s on. When the answerng system s on, the red lght on the
ANS ON/OFF key should be lt.
If toll saver s actvated, the number of rngs changes to two when there are new messages
watng (see page 33).
If the memory s full or f the answerng system s off, the system wll answer after ten rngs.
In some cases, the answerng system wll be affected by the rngng system used by the local
telephone company.
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Troubleshooting