Verilux VH04WW1 - Manual (Page 31)

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9. Five Year Limited Warranty
ATTENTION! ONCE OPENED, PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE WHERE IT WAS
PURCHASED FOR REPAIR OR REPLACEMENT!
Many questions may be answered by visiting www.verilux.com, or you may call our Customer Service Department at
800-786-6850 during normal business hours.
This limited warranty is provided by: Verilux, Inc., 340 Mad River Park, Waitsfield, VT 05673
Covered By This Warranty
Verilux warrants this product when used and maintained in
normal household use and in accordance with the Owner’s
Manual to be free from original defects in material and
workmanship for a period of five years from the date of
the original retail purchase (the “Limited Warranty Period”)
from Verilux or an authorized Verilux distributor. During the
limited warranty period, Verilux, Inc. will, at its option, repair
or replace defective parts of this product, at no charge to
the customer, to correct any such defects.
Not Covered By This Warranty
This warranty does not cover the brush roll, drive belt,
UV-C bulb, motor brushes, wheels or the filters. This
warranty does not include any postage, freight, handling,
insurance, or delivery fees. This warranty does not cover
damage, defect or failure caused by or resulting from
accident, external destruction, alteration, modification,
abuse, misuse or misapplication of this product. This
warranty does not cover damage to the product resulting
from return shipping or handling. The use of shipping
insurance is recommended to help protect your product.
Additional Warranty Terms
This warranty is non-transferable and may not be
assigned. The Limited Warranty Period will not be
extended by any replacement or repair performed under
this warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND
REMEDY, ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDEING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR
PURPOSE, ARE DISCLAIMED, IN NO EVENT WILL
VERILUX BE LIABLE FOR ANY SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND OR NATURE TO OWNER OR ANY PARTY
CLAIMING THROUGH OWNER, WHETHER BASED
IN CONTRACT, NEGLIGENCE, TORT OR STRICT
PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE
WHATSOEVER. Some states do not allow the exclusion of
consequential damages, so the above exclusion may not
apply to you. This warranty gives you specific rights; you
may also have others that very from state to state.
Making A Warranty Claim
Proof of purchase is required for all warranty claims.
Return Authorization is required for all returns. To
obtain a Return Authorization, please contact the Verilux
Customer Service Department at 800-786-6850.
If, during the first five years of ownership, this product fails
to operate properly, it should be returned as specified at
www.verilux.com/warrantyreplacement or as instructed by
a Verilux customer service representative at
800-786-6850.
Due to ongoing improvements, the actual product may
have slight variations from the product described in this
manual.
Please visit our website at www.verilux.com or call our Customer Service Department at
1-800-786-6850
Representatives are available Monday — Friday, 9 AM — 5 PM Eastern Time
Do not return product for warranty claim without a Return Authorization number.