Worth Data 5202D - Manual (Page 59)

Appendix B
Resolving USB Installation Issues
The USB HID (Human Interface Device) keyboard driver is standard with Windows®. Most recent versions of
Windows include necessary files in the installed Windows system folders so driver installation is easy if not
automatic. It is possible for the user to cancel the HID driver installation before it is completed and this results in
a problem. Restarting Windows does NOT initiate a re-installation; the user must go into the device
management utility in Windows. Location and operation of the device management utility is different depending
on the version of Windows:
Windows® XP:
1. Go to the Start menu.
2. Select Control Panel.
3. Switch to Classic View if you are in Category View
4. Select System.
5. Select Hardware tab.
6. Select Device Manager
7. Double Click on Human Interface Devices
8. Locate the USB Human Interface Device with a ! in the icon.
9. Click on Update Driver
10. Follow instructions.
If XP fails to find the driver on the computer's hard disk, you may have to insert and point to the original
Windows XP CD-ROM to complete the installation. Also make sure you have rights to add new hardware to
your computer - some
XP installations problems can be solved by logging in as the Administrator of the computer.
11. Click Finish
Windows® 98SE & ME:
1. Go to the Start menu.
2. Go to Settings.
3. Select Control Panel.
4. Go to System.
5. Click on the Device Manager tab.
6. Double Click on the USB Human Interface Devices
7. Click on the Reinstall Driver button.
8. Follow directions.
If the installer cannot find the right driver file on your hard disk, you may have to insert the original Windows®
98SE or ME CDROM and point to it to complete the installation.
9. Click Finish.
Windows® 2000:
1. Log on as Administrator and open the Administrative Tools folder in your Control Panel.
2. Run the Computer Management utility.
3. Select the Tree tab on the left panel
4. Find the Device Manager entry under System Tools and click on it. The right panel will display current
devices.
5. Problem devices will be identified with an ! icon. Find either the HID Keyboard Device under Keyboards or
the USB Human Interface Device under Human Interface Devices and double-click on one of those entries.
6. Select the Driver tab at the top of the window and click on the Update Driver button. Follow the prompts to
re-install the HID driver.
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