Something not working – Zanussi ZCE7550-ZCE7551 User Manual

Page 35

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35

Something not working

Please carry out the following checks on your appliance before calling a Service Engineer. It may be

that the problem is a simple one that you can solve yourself without the expense of a service call.

In-guarantee customers should make sure that the checks have been made as the engineer

will make a charge if the fault is not a mechanical or electrical breakdown.

Please note that proof of purchase is required for in-guarantee service calls.

Problem

Possible solution

Check that the appliance has been wired in to the appliance

supply and is switched on at the wall.
Check that the main appliance fuse is working.

The grill ovens and timer do not

work.

If you have checked the above:

Allow the appliance to cool for a couple of hours. The

appliance should now be working normally.

The grill and second oven work

but the main oven does not.

Check that the time of day has been set on the clock. Check

that the oven is set for manual cooking.

The grill does not work or cuts

out after being used for a long

period of time.

Leave the grill door open and allow the grill to cool. After a

couple of hours check that the grill works as normal.

The timer does not work.

Check that the instructions for the operation of the timer are

being closely followed.

The indicator neons are not

working correctly.

Check that you have selected only the function you require.

Ensure all other controls are in the Off position.


Check that the appliance is correctly installed and is level.

The oven is not cooking evenly.

Check that the recommended temperatures and shelf positions

are being used.

The oven light fails to illuminate. The oven light bulb may need replacing.

If the main oven is set for automatic cooking the light will

illuminate when the cook time begins.
Check that the oven is level.

The oven fan is noisy.

Check that the shelves and bakeware are not vibrating in

contact with the oven back panel.


Check that the recommended temperatures and shelf positions

are being used. Be prepared to adjust the temperature up or

down slightly to achieve the results you want.

The oven temperature is too

high or too low.

Refer to the main oven section.

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