Something not working, Service and spare parts – Zanussi ZHC 95 ALU User Manual

Page 6

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SOMETHING NOT WORKING

6

If, having carried out these instructions carefully, your cooker hood fails to work properly please carry out the following
checks.

If after all these checks, the problem persists, contact
your local Service Force Centre, quoting the model
number and serial number.

Please note that it will be necessary to provide proof
of purchase for any in-guarantee calls.

In-guarantee customers should ensure that the
above checks have been made as the engineer
will make a charge if the fault is not a mechanical
or electrical breakdown.

Symptom

Solution

The cooker hood will not start.

Check that the hood is connected to the
electricity supply.
Check that the fan speed control is on.

The cooker hood is not working effectively.

Is the fan speed high enough for the
task?
Is the grease filter clean?
Is the kitchen adequately vented to allow
the entry of fresh air.
If set up for re-circulation, check that the
charcoal filter is still effective.
If set up for extraction, check that the
ducting and outlets are not blocked.

The cooker hood has switched off during operation.

Has the safety cut-out tripped?
Turn off the hob and wait for the device
to reset.

SERVICE AND SPARE PARTS

If you require an engineer or wish to purchase spare
parts contact your local Service Force Centre by
telephoning:

08705 929929

Your telephone call will be routed to the Service Force
Centre covering your postcode area.

For general assistance with your appliance or for
information on other Zanussi products please contact
our Customer Care Department by letter or telephone
at the address shown or visit our website at
www.zanussi.co.uk <http://www.zanussi.co.uk>.

Customer Care Department
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ

Telephone: 08705 727727 *

* calls to this number may be recorded for training
purposes.

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