3Com TRGpro - Manual (Page 243)

Warranty and Other Product Information Page 235
Warranty and
Other Product Information
TRG Products Limited Warranty
HARDWARE: TRG Products, Inc. ("TRG Products") warrants to the original end user
("Customer") that this product will be free from defects in workmanship and materials,
for one year from the date of original purchase from TRG Products or its authorized re-
seller. The provisions of this warranty shall not apply if, in TRG Products, Inc. judg-
ment, the product has been subject to misuse or neglect, improper installation, damaged
in an accident, or repaired or altered in any way that adversely affect its performance
and reliability. TRG Products' sole obligation under this express warranty shall be, at
TRG Products' option, to replace the prod-uct or part with a comparable product or
part, repair the product or part, or if neither repair nor replacement is reasonably avail-
able, TRG Products may, in its sole discretion, refund to Customer the purchase price
paid for the product or part. Replacement products or parts may be new or recondi-
tioned. TRG Products warrants any replaced or repaired product or part, and any hard-
ware upgrade to which Customer is entitled under an agreement between Customer
and TRG Products, for a period of ninety (90) days from shipment, or through the end
of the original warranty, whichever is longer. All products or parts that are replaced be-
come the property of TRG Products. This warranty does not cover products sold AS IS
or WITH ALL FAULTS.
SOFTWARE: TRG Products warrants to Customer that the software will perform in
substantial conformance to their program specifications, for a period of ninety (90) days
from the date of original purchase from TRG Products or its authorized reseller. TRG
Products warrants the media containing software against failure during the warranty
period. No updates are provided. TRG Products does not provide any warranty for
Adobe® Acrobat® Reader or any other third-party applications software that is li-
censed to Customer by the third party. TRG Products' sole obligation with respect to
this express warranty shall be (at TRG Products' discretion) to refund the purchase price
paid by Customer for any defective software product, or to replace any defective media.
TRG Products makes no warranty or representation that the software prod-ucts will
meet Customer's requirements or will work in combination with any hardware or ap-
plications software products provided by third parties, that the operation of the soft-
ware products will be uninterrupted or error free, or that all defects in the software
products will be corrected.
OBTAINING WARRANTY SERVICE: Customer must contact TRG Products within
the applicable warranty period to obtain warranty service authorization. Dated proof of
original purchase from TRG Products or its authorized reseller will be required. TRG
Products is not responsible for Customer products or parts received without a warranty
service authorization.
TRG Products, Inc. shall not be responsible for Customer's software, firmware, informa-
tion, or memory data contained in, stored on, or integrated with any products returned
to TRG Products for repair, whether under warranty or not.
Products or parts shipped by Customer to TRG Products must be sent prepaid and