3comforum on compuserve® online service, Support from your network supplier, 3comforum on compuserve – 3Com 3800 User Manual

Page 169: Support from your network supplier d-3

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Support from Your Network Supplier

D-3

3ComForum on

CompuServe

®

Online Service

3ComForum is a CompuServe-based service containing patches,
software, drivers, and technical articles about all 3Com products, as
well as a messaging section for peer support. To use 3ComForum, you
need a CompuServe account.

To use 3ComForum:

1 Log on to CompuServe.

2 Type

go threecom

3 Press [Return] to see the 3ComForum main menu.

Support from Your
Network Supplier

If additional assistance is required, contact your network supplier.
Many suppliers are authorized 3Com service partners who are qualified
to provide a variety of services, including network planning, installation,
hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the
following information ready:

Diagnostic error messages

A list of system hardware and software, including revision levels

Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following
section on how to contact 3Com.

Country

Telephone
Number

Country

Telephone
Number

Australia

1 800 123853

Netherlands

06 0228049

Belgium

0800 71279

Norway

800 11062

Denmark

800 17319

Portugal

0505 442 607

Finland

98 001 4444

Russia (Moscow only) 956 0815

France

05 90 81 58

Spain

900 964 445

Germany

0130 81 80 63

Sweden

020 792954

Italy

1678 99085

U.K.

0800 626403

SW3800.BK Page 3 Tuesday, May 5, 1998 5:20 PM

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