8persono suite software – Plantronics Savi Office WO200 User Manual

Page 18

Advertising
background image

Plantronics Savi User Guide

18

8

PerSono Suite software

It is highly recommended that you install the PerSono Suite
software.
Though your Savi Office system will operate without
the software, running it without the software will limit the system's
capabilities.

PerSono Suite software allows you to do the following with your
Savi Office system:
• Answer/end calls from the PC remotely with the headset

(requires use of supported softphone)

• Mute/mix audio paths between the headset/desk phone/PC via

a clickable interactive Audio Control Screen.

• Customise your headset and base settings to your personal

preferences

• Automatically manage your PC multimedia so you never miss a

call

• Quickly access links to product support and software/firmware

upgrade information

Audio control

When the PerSono Suite software is launched and running the
headset icon will appear in the PC tray bar. To bring up the
PerSono Suite Software, double-click the headset icon. On the
left of the screen you will see a menu selection with Audio Control
highlighted. In the center is the clickable interactive screen where
you can mute/mix the audio paths between the headset/desk
phone/PC.
Audio links cannot be initiated or ended via the clickable
interactive Call Audio Control Screen. this can only be
done by using the headset call control button or the base
talk buttons.

Icons and arrows

Icons

• Grey = device idle
• Green = device active
• Solid red headset = headset transmit muted
• Blinking red PC = PC on hold (all audio paths to and from PC

are muted)

• Blinking red desk phone = desk phone on hold (all audio paths

to and from desk phone are muted)

Arrows

• Grey = audio path idle
• Green = audio path active
• Red = audio path muted

Interactive rules

The headset, PC and desk phone icons are all clickable.
• When you click a green headset icon, it will turn red and the

headset transmit will be muted. Clicking the red headset icon
will turn it back to green and unmute the headset.

• When you click a green PC or desk phone icon, it will turn red

and start to blink, indicating the device has been put on hold.
Clicking a blinking red PC or desk phone icon will turn it back
to green, indicating the device is active again.

examples

All devices idle

Active desk phone call, PC idle

Active PC call, desk phone on hold

All devices mixed

All devices mixed, headset muted

Advertising