Concord SLEEPER 2.0 INSTRUCTION MANUAL - Manual (Page 12)

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The guarantee begins on the day of purchase. The
guarantee period corresponds to the statutory warranty
period in the end-user’s country concerned. At the
manufacturer’s discretion, the guarantee shall cover
rectification, replacement or a price reduction.
The guarantee is valid for the original purchaser only. In the
event of any defect, claims can not be considered unless
the specialist dealer is notified of the fault as soon as it
occurs for the first time. If the specialist dealer is unable to
remedy the problem himself, he must return the product to
the manufacturers together with details of the complaint,
official proof of purchase and the purchase date. The
manufacturers assume no liability for faulty goods that they
did not supply.
The guarantee does not apply where:
• the product has been modified;
• the product is not brought back to the specialist dealer
complete with proof of purchase within 14 days of the
defect occurring;
• the defect was caused by improper usage or maintenance
or due to anything else deemed to be the fault of the user,
in particular failure to comply with the instructions for use;
• repairs have been carried out on the product by third
parties;
• the defect was caused as the result of an accident.
• the serial number has been damaged or removed
The guarantee makes no provision for any alteration or
deterioration to the product that is incurred through normal
usage (wear and tear). The period of guarantee shall not
be extended by any remedial measures carried out by the
manufacturers in the event of a claim.
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