Problems, fag and keeping, Customers support – VEGA LUCOM EDGE router ER75i v2 SL USER’S GUIDE User Manual
Page 95
PROBLEMS,
FAG
AND
KEEPING
95
The operator doesn’t give out address DNS servers and without DNS server’s it
is impossible to connect to server dyndns.org. In log system will be this message:
DynDNS daemon started,
Error resolving hostname: no such file or directory,
Connect to DynDNS server failed.
IPSec tunnel is establishing but communication doesn’t function.
Probably it is badly set up route conditionals of connected equipment or it is bad
set up GW.
FTP doesn’t function.
Router doesn’t support the active FTP mode, supports the passive mode only.
RS232 doesn’t function.
It is necessary to verify present the expansion port RS232.
Verify present the expansion port RS232 in router configuration in menu „external
port“, or verify connection locally by the help Telnet-Hyper terminal.
L2TP or IPSec isn’t establishing.
Verify the reason in the log system.
I switched the router to offline mode by the SMS message, but the router is in online
mode after restart.
Control SMS message doesn’t change the router configuration. If the router is
switched to offline mode by the SMS message the router will be in this mode up
to next restart. This behaviour is the same for next all control SMS messages.
11. Customers support
Up to date information about the product is on website:
http://www.conel.cz/
Upkeep-advices:
The SIM-card must be handled carefully as with a credit card. Do not bend, do not scratch
on this and do not expose to static electricity.
During cleaning of the modem do not use aggressive chemicals, solvents and abrasive
cleaners!
Conel Company hereby declares that the modem narrated in this user’s guide fits all basic
demands of directive 1999/5/EC (R&TTE).
Modem fits values of coefficient SAR defined by association ICNIRP and values of “About
protection of health before non-ionized radiation“.
Declaration about consistency was issued and is possible get it at producer.
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de