PACKARD BELL dot s series User Manual

Page 85

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Recovery - 83

Recovering pre-installed software and drivers

As a troubleshooting step, you may need to reinstall the software and
device drivers that came pre-installed on your computer from the factory.
You can recover using either your hard drive or the backup you have
created.
• New software - If you need to recover software that did not come pre-

installed on your computer, you need to follow that software’s installation
instructions.

• New device drivers - If you need to recover device drivers that did not

come pre-installed on your computer, follow the instructions provided
with the device.

Opening the recovery tool

If you are recovering using Windows and the recovery information stored

on your computer:

• Click on Start

>

All Programs > Packard Bell, then click on

Packard Bell Recovery Management. Packard Bell Recovery
Management
opens.

• Click on the Restore tab, then click Reinstall Drivers or

Applications. The Packard Bell Application Recovery main menu
opens.

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