C.4 ip address troubleshooting, C.5 dhcp troubleshooting, C.6 tcp server mode operation troubleshooting – SENA LS100W User Manual

Page 47

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C.4 IP Address Troubleshooting

Problem

Cause

Action

Use serial console to find IP address

Cannot find IP
address of the
LS100W

LS100W is disconnected
from your Wireless
network.

Use HelloDevice Manager program to probe the LS100W on
the network

The LS100W is not
assigned valid IP
address

Use serial console to assign valid IP address to the LS100W

HelloDevice Manager
cannot probe the
LS100W

HelloDevice Manager
and the LS100W are not
on the same subnet

Run HelloDeviceManager on the PC that is on the same subnet
with the LS100W

C.5 DHCP Troubleshooting

Problem

Cause

Action

Cannot lease IP
address

DHCP server is not
working

Check if DHCP server is working correctly

IP address of the
LS100W is changed

DHCP server does not
extend lease time

Check if DHCP server is working correctly

C.6 TCP Server Mode Operation Troubleshooting

Problem

Cause

Action

IP configuration of
remote host is invalid

Check if IP configuration of the remote host is valid

Host mode of the
LS100W serial port is
not TCP server

Change the host mode of the LS100W serial port to TCP server
or TCP server/client

IP address of the
LS100W or TCP port
number is wrong

Specify valid IP address and TCP port number of the LS100W

DSR option is set but
DSR input is not high

Disable DSR option or make DSR input of the LS100W high

Cannot connect to
the LS100W

TCP connection with
the other host is
established already

Close established TCP connection or connect later

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