Appendix a: troubleshooting, Problem possible reasons solutions – GE Industrial Solutions IT Series 600-2000VA User Manual

Page 29

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Modifications

Reserved

25

OPM_ITS_USM_M06_M20_0US_V011 (09/2007)

Appendix A: Troubleshooting

Problem

Possible Reasons

Solutions

Input power source error

Check the power source

Input circuit breaker on the rear panel

has tripped

Reset Input circuit breaker

Time of pressing the ON/TEST button is

too short

Press the “ON/TEST” button for over 1 second

UPS won't operate after

pressing “ON/TEST” or “OFF”

buttons


No LEDs illuminated, no

warning sounds

Output short circuit or overload on UPS

Turn OFF UPS, take disconnect all load(s), verify there are no problems

on the load(s) or any internal short circuit. Press the “ON” button for

over 1 second

No power source input

Check the input power source

Indicates no utility, and alarms

every several seconds

Non-fuse switch on the rear panel hasn't

been opened

Press the Non-fuse switch to its "ON" position

Fault buzzer keeps sounding UPS has internal failure

Contact the

GE UPS Service Center

for help at

800-637-1738

Alarm continues sounding

Overload

Remove some load

Input circuit breaker on the rear panel
has tripped

Reset Input circuit breaker

Utility indicating light is not

illuminated

The voltage of utility is exceeding UPS
input range

Save the digital data and shutdown the applying program to make sure
utility is within UPS range

1. Batteries haven't been charged

2. UPS overload

3. Batteries are old and can't be fully

charged

Keep UPS input (utility) power "ON" for over 3 hours to recharge the

batteries. Verify the load and disconnect any non-crucial load

equipment

Available capacity duration of

the batteries is too short

The battery charger is out of order

Contact the

GE UPS Service Center

for help at

800-637-1738

The battery alarm LED is

flashing when the power of

UPS is supplied by utility

Voltage of batteries is too low or the

batteries haven't been connected

Inspect the battery section of UPS, make sure batteries are securely

connected. If there is any damage on battery packs, they must be

replaced

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