Service work order motorcycle series, Read first: shipping instructions, Client & billing information your rga number – Elka Suspension MOTORCYCLE SERIES User Manual
Page 19: Return shipping information, Description of the problem(s)
Service Work Order
Motorcycle Series
Rev. D - 05/18/07
ELKA SUSPENSION, SERVICE DEPARTMENT
1585-M, De Coulomb, Boucherville, Quebec, Canada J4B 8J7
Phone: +1 (450) 655-4855 • 1-800-557-0552 Fax: +1 (450) 655-2821
[email protected]
www.elkasuspension.com
SHIP TO:
READ FIRST: SHIPPING INSTRUCTIONS
1) Call our Service Department at +1 (450) 655-4855 or 1-800-557-0552 (North America) to get a RGA Number.
Our representatives will assist you with further procedures.
2) Fill out this Service Work Order form completely and put it in your package. An incomplete form will cause additional delay.
3) Clean your shocks thoroughly. Use gentle detergent and pay attention to areas where debris can become lodged.
4) Wrap each shock individually before placing them in a box to avoid damage during shipping.
ANY DAMAGE OCCURING DURING SHIPPING IS YOUR RESPONSABILITY. Full shipping insurance is recommended.
5) Send your package to the address below through following our representatives’ recommendations.
It is very important to mention that your shocks are sent to be repaired under warranty to allow customs clearance.
6) Turn-around time is usually between 7 to 10 days from the moment we receive your package.
CLIENT & BILLING INFORMATION
YOUR RGA NUMBER:
Name or Company: _________________________________________________________________________________________________________________________________
Address: _____________________________________________________________________________________________________________________________________________
City: ____________________________________________________
State: __________________________
Zip Code / Postal Code: ____________________
Phone: _________________________________________________
Fax: _____________________________
Reference Number (if any): _________________
Payment method:
J Visa J MasterCard J American Express
Card #: _____________________________
Exp. Date: ________________
Bike Make & Model: _____________________________________________
Year: ____________________________ Riding Style:
J Racing J Track Days
Rider level:
J Pro J A J B J C J Expert J Intermediate J Beginner Rider Weight: ___________________
RETURN SHIPPING INFORMATION
Same as billing information (check here):
J
Name or Company: _________________________________________________________________________________________________________________________________
Address: _____________________________________________________________________________________________________________________________________________
City: ____________________________________________________
State: __________________________
Zip Code / Postal Code: ____________________
DESCRIPTION OF THE PROBLEM(S)
_________________________________________________________________________________________________________________________________________________________
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