INSTEON Hub - 2242-222 (US), 2242-422 (EU), 2242-442 (UK), 2242-522 (AUS/NZ) Manual - Manual (Page 21)

Page 21 of 26 Rev: 9/27/2013 4:17 PM
The web browser should show the Hub located at the URL above. Clicking on the IP address
should access the Hub.
NOTE: If you see multiple entries, locate the correct Hub by INSTEON ID, printed on the
underside of the Hub
o Verify that the Hub was given an IP address:
On the bottom of the Hub you will find the MAC Address for the Hub. This MAC Address
should be in the DHCP list for the router.
If there is an IP address, click the link for that IP address.
If the MAC Address is not on the list, the router may have not assigned an IP address to that
device.
Cycle Power to the Hub
Try another Ethernet cable
Try another Port on the Router
Verify the LED behavior on the Hub
Attempt a Network Reset
Scene Troubleshooting
If you set your device to go to a dimmed level for a scene but when activated it goes to 100%, you are likely using an
older INSTEON device. These devices will require an additional step during the scene setup process:
1) Go to Edit > Edit Settings > Scenes and select the scene to edit
2) Tap on the device that isn't responding to the dim level
3) Use the control panel to adjust it to the level you want for the scene
4) Go to the physical device and tap its set button (the connected light may flash)
5) Tap "Update Scene".
The scene will be updated with the older devices' scene level.
Network Reset
If you have changed your network settings and cannot connect to the Hub, try performing a Network Reset.
1) Press and hold INSTEON Hub set button until it beeps
LED will begin blinking green
2) Slowly tap the set button six times
On the first tap the Hub will double beep and the LED will turn to blue
On the fifth tap the Hub will start beeping and the LED will turn green
On the sixth tap the Hub will stop beeping and the LED will turn blue
3) Remove power from INSTEON Hub and wait about 10 seconds
4) Re-apply power to INSTEON Hub
Factory Reset
If you have already set up the Hub in the app, you must first delete your account prior to factory resetting the Hub. If
you have added any INSTEON devices to the app, it is strongly recommended that you factory reset those devices
prior to deleting your account and factory resetting the Hub.
Delete Account
1) Go to the Edit Settings page by tapping the settings button and selecting Edit Settings
2) Select Account
3) At the bottom of the page is a Delete Account button. Tap button to delete your account (this cannot be undone).
Factory Reset Hub