CNB INS1000 - Manual (Page 41)

XNET Network Video Server User’s Guide
6.2. Trouble Shooting
1. After XNET is successfully installed.
• XNET in viewing mode, neither channel name nor video is display and eventually
timeout message is shown up.
Check the power and network connection of XNET.
To check if the network is properly operating, open the browser and try to connect to
any server.
Example) http://www.yahoo.com
Or open the MS-DOS Prompt and type the following.
ping www.yahoo.com
Then press Enter. If you see the “ Reply from …” message it means that the network is
working properly. To check if the XNET is connected, open the MS-DOS Prompt and
type the following.
ping [the IP of the server]
Example) ping 192.168.1.112
If you see the “ Reply from …” message, it means that the server is properly connected.
If you do not see a Reply message, check if the network cable and power cable are
properly connected.
2. After Successfully Connecting to the XNET
• Video movement is slow.
In Basic Setup of Admin Mode, lower the “Quality”. High quality means more data. You can
also set the “Max. upload rate” to higher value. But this value must be lower than the
maximum upload speed of your network. For example, if the maximum uploading bandwidth
of the network is 400Kbps, set the total “Max. upload rate” as 384Kbps. If you set it higher,
the video image can be corrupted with artifacts.
Ask your network manager or ISP for maximum uploading bandwidth of the network.
• The image is dull and I see green, pink dots.
This could be caused by performance limitation of the PC. Do not run too many programs
while running viewer program. The other reason could be missing data while transmission
from XNET.
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