Document Outline

• Contact Information
• Disclaimer
• Revision History
• Features based on Dispatch Edition
• TurboVUi System Overview
  • TurboVUi Components
  • Architecture
    • System Maximum Build-out
    • Reference Documents
  • What You Will Need
    • PCs for TurboVUi Dispatch Client
    • TurboVUi Dispatch Client Distribution CD
    • Licensing
      • USB Hardware Key
      • Dispatch License CD
  • System Considerations
    • TurboVUi System Planner Template
    • TurboVUi IP Gateway and MOTOTRBO XPR4550 Configuration
      • GPS Mapping Support
      • Group Call Support
      • All-Call Support
    • TurboVUi Version Match
    • MOTOTRBO Control Station Radio Version
      • Connect Plus Systems
    • PC Settings for Power and Display
      • Power Settings
      • Display Properties
• Dispatch Client Installation
  • Install Audio and PTT Accessories
  • Install TurboVUi Dispatch Client Software
  • Insert the USB Hardware Key
  • Install Time Server (if needed)
    • Local Time Server
• Dispatch Client Startup
  • Start the TurboVUi Dispatch Client Software
    • Panels
• Dispatch Client Configuration
  • Administrator Password
    • Create an Administrator Password
  • Import the License File
  • Manage Devices
    • Address
    • Name
    • Gateway Status
    • Radio Status
    • Date / Time
    • Record Option
    • Audio Option
    • Text Option
  • Page Layout
    • Add Radio Controllers
    • Radio Channel Configuration
    • Adding, Removing, Ordering, and Renaming Tabbed Pages
    • Show and Arrange Panels
      • Show Panels
        • Voice-only configuration
      • Arrange Panels
  • Dispatch Settings
    • General Folder
      • Lock Select/Unselect Channels
      • Hide Minimize, Maximize, and Close Application Buttons when Locked
      • Emergency Timeout
      • Recent History Items
      • PTT Debounce Time
      • Dispatch Users Sub-folder
        • New, Delete, and Rename User Buttons
      • Subscriber List Sub-folder
        • Make Users Unavailable …
        • Show Features
      • Audio Queue Sub-folder
        • Max Simultaneous Transmitting Queues
        • Max Queued Audio Streams per Radio
        • Audio Transmit Expiration
        • Stream Interruption Action
      • History Logging Sub-folder
        • Enable Logging of events and audio
        • Storage Location
        • Available Disk Space
        • Estimated Storage Remaining
        • Drive Speed
      • Internet Proxy Sub-folder
    • Actions Folder
    • Toolbar Buttons Folder
      • Map button visibility
      • Archive button visibility
      • Reports button visibility
      • New Button
    • Example - Action and Toolbar Button
      • Add a Call Selected button to the Toolbar on the Main Window
    • USB Devices Folder
    • GPS Folder
      • Snap-to-Road Routes
      • Show Trail Crumbs
      • Show Routes
      • Keep . . . minutes of location history
      • Subscriber Visibility
      • Map Mode
      • Initially Selected Map
      • Maps to use
      • View Presets Sub-folder
      • Overlays Sub-folder
      • Geo-fences Sub-folder
        • Geo-fence Types
          • Polygon Geo-fence
            • Pan and Zoom
            • Show Polygon
            • Show Name
            • Color
            • Map Type
            • View Preset
            • Undo
            • Redo
            • Remove all Points
          • Route Geo-fence
            • Pan and Zoom
            • Show Route
            • Show Name
            • Fence Width (miles)
            • Color
            • Map Type
            • View Preset
            • Remove all Points
        • Geo-fence Conditions
  • Audio Presets
    • General tab
      • Mute Audio When Transmitting
      • Mute audio streams from radios connected to a Gateway
      • Enable PC Cross Mute
      • Intercom Audio uses select/unselect device and speaker
      • Intercom Audio uses select/unselect volume
      • Intercom Audio uses radio talk group volume
      • Audio Quality
    • Devices tab
      • Presets
      • Preset Name
      • Mic In
      • Select Out
      • Unselect Out
      • Intercom Out
    • Levels tab
      • Mic Volume
      • Select Volume
      • Unselect Volume
      • Intercom Volume
      • Alert Sounds
  • Saving the Page Layout
• Configuration Files
  • Duplicating a Configuration on Multiple PCs
    • Layout Configuration Files
    • Alias Table File
      • Editing Alias Names using Microsoft Excel
        • Alias
        • Type
        • ID
        • Assigned Radio
        • Groups
        • Group Order
    • DispatchUsers.cfg File
    • Audio Settings.cfg File
    • License.key File
• Converting a Timed-License to a Non-Expiring License
• Feature Availability
  • Features based on MOTOTRBO System Type
  • Features based on Dispatch Edition
• Troubleshooting
  • Connections to IP Gateways
    • TurboVUi Dispatch Client cannot connect to Control Station Radio
      • Possible Cause
      • Corrective Actions
      • Possible Cause
      • Corrective Actions
  • Audio
    • Audio from Subscriber Radios cannot be heard at the Dispatch PC
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
    • Audio from Dispatch PC cannot be heard at the Subscriber Radios
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
    • Go-Ahead and Channel-Busy Tones cannot be heard at the Dispatch PC
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
    • Voice Playback from Recent History Window cannot be heard
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
  • Manage Devices Window
    • Times reported by IP Gateways are not synchronized
      • Possible Cause
      • Corrective Action
  • PTT Devices
    • USB PTT Device does not activate the on-screen PTT button
      • Possible Cause
      • Corrective Action
      • Possible Cause
      • Corrective Action
    • PTT Device initiates a call, but call ends abruptly after 3 seconds
      • Possible Cause
      • Corrective Action
• Index
• System Planner Template Page 1 of 2
  • TurboVUi IP Gateways
    • Parameters Common to all IP Gateways
    • Parameters Unique to Each IP Gateway
• System Planner Template Page 2 of 2
  • TurboVUi Dispatch Clients
    • Parameters Common Parameters Unique to all Dispatch Clients to all Dispatch Clients
  • TurboVUi Solo and Pocket Clients
    • Parameters Common to all Solo Clients