Sec code error appears in prg, x or z modes, If clerk e12 displays in reg 1 or reg 2 modes, Pe printer error – ABC Office ROYAL Alpha 583cx User Manual

Page 93: Abcoffice

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Alpha 583cx User’s Guide

87

PE Printer Error

For example, if the last position you were in was REG, turn the key to
the REG position and press the Clear key and then press the Amount
Tend Total

, Check, or Charge key to complete a sale. If your last

position was PRG, turn the key to the PRG position and press the Clear
key.

If the last thing you were doing was programming PLUs in the PRG
mode, return the PRG key to the PRG position. Press Clear and then
press Qty/Date to leave PLU programming mode.

3 Repeat the procedure you are trying to perform.

• If error still persists, perform a Half System Clear procedure. See Half

System Clear on page 89.

• As a last resort, perform a Full System Clear procedure. See Full

System Clear on page 89.

Sec code error appears in PRG, X OR Z modes

This prompt means a Manager Password is programmed.

▼ Enter the password number and press Check.

If Clerk E12 Displays In REG 1 or REG 2 Modes

This prompt means clerk numbers are programmed.

1 Enter the clerk number and press Clerk.
2 Enter the password and press Charge.

PE Printer Error

This prompt means there is a paper problem.

1 Check if you are out of paper.
2 Check for a paper jam. If so, carefully remove any paper obstructing the

printer.

3 Check and make sure the paper was aligned properly in the printer and

that the printer bar is snapped into place.

Caution

Do not manually pull the paper. Always use the Feed key to remove or
advance the paper. Do not use sharp or pointed instruments in the printer
area. This can seriously damage the printer.

4 After the paper jam is successfully removed, if PE still appears, turn the

Mode key to the OFF position. Unplug the cash register, wait 10 seconds,
and plug it back in.

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