PROLiNK PPL1202N Quick Installation Guide - Manual (Page 37)

PROLiNK PPL1202N User Manual www.prolink2u.com
Version 1.00 (Jul’10) 37 English
1. Why my utility cannot work properly after finish install steps?
Ans: Please follow the steps to check the problem.
1. Check the Windows version, the utility only can support windows 2000, XP, 2003, vista 32, Vista 64, 7
2. Reinstall the utility again, you can remove it and reinstall the utility again.
3. If the OS is 64bit architecture, make sure you install the correct utility for 64bit architecture OS. You
can see it in CD auto run utility page.
2. What kind of windows OS can install the Powerline AP utility?
Ans: Now the Powerline AP utility only supports Windows 2000, XP, 2003, Vista 32/64 and 7.
3. Why the throughput of Powerline AP 200M bridge is bad?
Ans: Please follow the steps to check the problem.
1. Due to the master/slave structure, you need to avoid plugging two Powerline AP bridge in the same
time, so you had better plug the Powerline AP to the power outlet sequence.
2. Please unplug the Powerline AP bridge and plug again, please remember plug them in sequence.
Check the Powerline AP utility and check the throughput again.
4. Why the Powerline AP 200M device cannot work stable?
Ans: In some respects, User had better to adjust the NB/PC NIC's connection type setting to 100MBaseTx half
duplex while connect to Powerline AP 200M device. It will keep the performance to the best status and
stable. When user found the link is unstable or not good, please change the NIC's connection type setting
to half duplex.
CHAPTER 6 TROUBLE SHOOTING