Accton Technology EN2024-6 User Manual

Page 107

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Troubleshooting

101

Problem
No. 6

Printing by FTP, I receive an error message:
Invalid print queue
Print queue not ready

Solution
No. 6

Check that the printer is ready

Check that Logical printer(s) are defined on the Print Server. With

FTP, you can print ONLY to a logical printer.

Reset the Print Server

Problem
No. 7

I can’t print using LPD.

Solution
No. 7

Try printing with FTP. If this works, the problem is the LPD daemon
on your UNIX host. Reconfigure the remote printer and the LPD
daemon. Check the following points.

The remote host name is the name of the Print Server.

The remote printer name is the logical printer name on the Print

Server (e.g. L1).

If your UNIX asks for the LPD type, be sure to identify the

service type as BSD.

Problem
No. 8

I can’t print using PSfilter,

Solution
No. 8

Run PSfilter directly with the command:

PSfilter -D P_name -v <file_name&

Where

P_name is the Print Server’s name
file_name is the file you wish to print.

If this fails, check for an error log file (e.g. PSErrLog XXXXX) in the
/tmp directory. If there is not an error log file, recompile PSfilter.
Also, check the Troubleshooting section of the Psfilter .TXT file for
your system.

Problem
No. 9

The “String Before Job” and/or “String After Job” settings in the
Logical Printers don’t work properly

Solution
No. 9

Check the length of the control strings. No string can exceed 15

characters.

Check that the control strings are in HEX.

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